Luas services run to a planned frequency and operating pattern.
Green Line trams operate:
- Brides Glen – Broombridge – Brides Glen
- Sandyford – Parnell – Sandyford
Red Line trams operate:
- Tallaght – The Point – Tallaght
- Saggart – Connolly – Saggart
Tram frequency serves demand. Trams are most frequent at peak morning and peak evening times and frequency is a bit lower during the day and at night.
A service disruption occurs when trams are unable to operate as scheduled. While we work hard to provide a reliable service, disruptions can occasionally happen for a variety of reasons, including medical emergencies, technical issues affecting trams or infrastructure, incidents involving road users, vehicles obstructing the tracks, traffic congestion at junctions, severe weather conditions, or other unforeseen events.
When a disruption occurs, Luas Drivers and the Operations Team work quickly to restore normal service as safely and efficiently as possible.
Throughout any disruption, our teams are committed to keeping customers informed.Updates are provided through announcements on trams and at stops, as well as via our website and online channels, helping passengers plan their journeys with the latest available information.
Luas Service Information Tips
- Download the Official Luas App on Google Play Store or the Apple App Store
- Follow @Luas on X for updates
- Check Travel Update Page on the Luas website or News on the App before travelling
Most service disruptions are resolved quickly, allowing trams to return to normal operation with only limited delays. Read on to find out where to find information during a Luas service disruption.
| Before You Travel | At The Stop | On The Tram |
|---|---|---|
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Before you Travel you can get information from;
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At the stop you can get information from;
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On the tram you can get information from;
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Website Homepage Status
You can check the current status of Luas services directly from the Luas Status panel on our website homepage. The Luas Status message provides a quick overview of how the Green and Red Lines are operating, helping you see at a glance whether services are running normally or if any disruptions are affecting journeys.
For more detailed information, simply click "Read More" to access the Travel Updates page. This page also contains up to date information on Luas lifts and escalators.
TIP: Bookmark the Travel Alert Page on your computer or phone
Website Passenger Information Displays
On our website, you can find a Passenger information Display showing you the next few trams for each platform. On the bottom line of these displays there is a scrolling message which gives you a quick summary of how services from that platform are operating; normally or not.
TIP: Bookmark the stops you use on your computer or phone.
App Passenger Information Displays / Live Info
On our official Luas Apple App and Android App in Live Info, each stop has Passenger Information Display showing you the next few trams for each platform. Above these displays is the Luas Status message which gives you a quick summary of how the lines are operating; normally or not. At the top of the display for each platform there is a scrolling message which gives you a quick summary of how services from that platform are operating; normally or not. If services are not operating normally click into News on the App to get more information.
Luas X Page
In case of a service disruption @Luas Tweet at the start of the disruption, Tweet updates during the disruption and Tweet when disruption is over. During a service disruption, we may get thousands of @Mentions. We can’t respond to everyone individually so always check our latest tweets for the latest update.
On Tram Driver Annoncements
On each tram there in an announcement system. In case of a service disruption the Driver will make announcements as the disruption evolves.
Stop Passenger Information Displays
On each platform there are Passenger information Displays showing you the next few trams for that platform. In case of a service disruption, the last line of the Passenger information Display is converted into a scrolling message which gives you a quick summary of how services are operating.
Stop Audio Announcements
On each platform there is an announcement system. In case of a service disruption an audio message is broadcasted over these speakers from the Central Control Room.
Email Luas
If you can’t access one of the Apps, the Website, X, see a display or hear an announcement you can contact the TFI Customer Service on 0818 294 015 or filling in the TFI Webform. They will get back to you as quickly as they can.
Emergency Help Intercom
In case of an emergency, you can use the Driver Intercom on the tram or the Emergency Help Intercom on the platform to ask for more information.
